For selected private banking houses
Your clients experience exceptional stewardship down to the last detail. That stewardship should not end when the mandate closes.
DONUM is a curated multisensory gesture for private banking and wealth management – designed to carry the care of your house beyond the mandate and into your clients' daily lives.
A lasting reminder of the stewardship they experience, long after the last conversation.
The Context
Conventional amenities lose their impact when your clients have seen everything.
In private banking, loyalty is rarely strengthened by one more gift. What matters is relevance, discretion and the sense that the relationship continues between meetings.
A meaningful gesture creates presence, not noise – carrying the relationship beyond the mandate conclusion.
Designed for
Designed for houses where every client relationship carries a promise – and every detail matters.
- Head of Private Banking & Chief Investment Officer
- Managing Partner & Chief Executive Officer
- Senior Private Banker & Client Relations
- Mandate closings, recognition of significant clients and client appreciation programmes
What DONUM is
Not a gift. A curated gesture from your house – designed as a ritual.
At its sensory core is ARGANERO: a precise culinary finishing ritual, brought to life through a refined object, a story of origin and a considered moment of handover. It is conceived not as a one-time farewell gift, but as an experience that can renew the memory of the relationship with every use.
Each edition brings together a tangible object, refined presentation, a story of origin, a sensory ritual and a thoughtfully designed handover – tailored to the character of your house where appropriate.
Impact beyond the mandate
A gesture designed to return
Most farewell gifts create a single moment. DONUM is designed to create many.
- A tangible object that remains in your clients' homes.
- A sensory ritual that reconnects clients with the memory of the relationship.
- Repeated moments of use that keep your house present long after the last meeting.
The goal is not attention. The goal is presence – a quiet, recurring moment that brings the memory of the relationship back into your clients' daily lives.
Client moments
Moments when a considered gesture can mean more than another gift.
New client engagement & post-onboarding
A considered gesture at the beginning of the collaboration – designed to remain present long after the first meeting.
Year-end closings of significant mandates
Recognize the successful conclusion of a significant mandate year with a gesture that reflects the value of the relationship.
Onboarding new HNW clients
A considered welcome for clients of particular importance – discreetly presented at the beginning of the collaboration.
Anniversaries of long-term relationships
Ten or fifteen years of trust – occasions intended to remain memorable.
Significant transactions
A discreet gesture following successful exits or significant transaction closings – without overt branding.
Client appreciation programmes
A considered gesture as part of your annual client relationship stewardship, when timing and care matter more than further explanation.
Process
Five steps. Discreet. Precise.
With minimal operational effort.
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01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
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02Mandate and occasion analysis
We analyse your house, your culture, your clients, the occasion and the existing relationship. Every solution starts with context.
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03Develop the relationship concept
Several strategic directions are explored before the strongest is selected – across product, packaging, presentation and storytelling.
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04Production and realization
After written approval, DONUM produces every element according to the agreed concept. Regular updates keep the status transparent.
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05Relationship growth
After delivery we review client reactions, your feedback and future opportunities. The project ends, the relationship continues.
01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
Origin
Crafted in the Austrian Alps.
Each edition is developed and crafted in Austria with meticulous attention to detail.
FAQ
Frequently asked questions
The timeline depends on the selected edition, the number of recipients and the level of personalization. With limited personalization, an initial delivery may be possible from approximately four weeks; highly customized projects can require several months. We confirm the final timeline after the initial consultation.
Minimum quantities depend on the selected edition and level of personalization. We define a suitable scope around the occasion and the number of clients you wish to include.
DONUM is designed to integrate discreetly into existing routines. We define storage, responsibility and handover together so that the additional effort for Private Banking or Client Relations remains minimal.
Every edition is designed to feel like a considered gesture from your house, not a marketing item. Restraint in branding is built into the concept.
Personalization can range from subtle integration of your house's identity to individually developed editions. The appropriate scope depends on the occasion, client relationship and timeline.
DONUM is neither a gift nor product placement. It is a curated experience designed to embed the memory of the relationship into the recipient's daily life through a recurring sensory ritual.
Private consultation
Extend the client relationship beyond the mandate
Explore how DONUM can be integrated into selected relationship moments – from year-end closings of significant mandates to anniversaries, new client onboarding and significant transactions.
Request a private consultation
Confidential. No obligation.